Introduction
Aurous Labs ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.
Information We Collect
Identity & Account
Name, email address, company name. Billing information (processed by our third-party payment provider — we do not store full card details).
Usage Data
API call logs, timestamps, token usage, and request metadata. Platform activity (features used, session duration).
Prompts & Inputs
We store prompts you submit through the API and Model Playground for the purpose of providing the Service, debugging, and abuse prevention.
Technical Logs
IP address, browser type, device information. Cookies and similar tracking technologies.
How We Use Your Information
We use your data to provide, maintain, and improve the Service, process payments, monitor for abuse, and send transactional communications.
We never use your prompts, inputs, or outputs to train, fine-tune, or improve AI models.
Data Retention
All data (account data, usage logs, and prompts) is retained for 1 year. After this period, data is permanently deleted. You may request earlier deletion by contacting us.
Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits.
Your Rights
The right to access the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request full deletion of your data, subject to legal requirements.
International Transfers
Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for any international transfers.
Children's Privacy
The Service is not intended for anyone under the age of 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification at least 30 days in advance.
Contact
For privacy-related inquiries:
[email protected] →